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RCOM plans to outsource 37% of its Workforce by month end


Reliance communications is an Indian internet access and telecommunications company operated by Anil Ambani. This is subsidiary of Reliance Industries and RCOM is India’s second largest telecom operator. Currently RCOM plans to reduce nearly 37% of 15000 employees by this month end by outsourcing its call centers and shared services operations. This major step aims to quitting non-core business and reducing costs to increase profitability.

RCOM is fully in deals with two third party service providers to outsource their BPO and shared service operations which it is going roll out nearly 6000 employees. Once the outsourcing deals got finalized, these 6000 odd employees will shift to third party payrolls. 

"The BPO and shared services operations were bad and not adding any value to RCOM's bottom line, which is why we decided to outsource them and keep special focus on core telco issues like customer acquisitions, sales, distribution, marketing and brand building to create a leaner organization that is more cost-efficient," the official said.

This staff reduction drive is being handled by chief executive Vinod Sawhny and human resources head Amit Das. This reduction will not only reduce the man power but also it scarcely generates the revenue for RCOM.
RCOM plans to outsource 37% of its Workforce by month end Reviewed by Praveen P on Wednesday, July 09, 2014 Rating: 5

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